We’re excited to share that TMPR continues to expand, this time by welcoming Jessica Hollyman to our newly created operations function!

Jess’ appointment as operations coordinator marks the launch of a dedicated department, giving us a solid platform for the future across HR, finance and office operations. 

“We’re at a pivotal growth point so it was time for a dedicated operations team,” explains Louise Morgan, TMPR Director. “At TMPR, we empower growth – especially for our people – and so Jess has been brought on board to build the operations function from the ground up.”

Before joining TMPR, Jess worked in various roles including retail and optics, and spent over seven years getting stuck into the insurance industry. Ready for a new challenge, Jess took the opportunity to join TMPR, which aligned perfectly with her personal and professional goals. 

“Even though my time at TMPR has only just started, I’ve already gained so much valuable knowledge,” said Jess. “I look to the future with real excitement about the potential for growth. I couldn’t have asked for a better welcome from the team, and I’m looking forward to working alongside them to make TMPR the best it can be!”

Welcome to TMPR, Jess! We are thrilled to have you on board. 

This week, with a very heavy heart, TMPR said goodbye to our incredible Office Manager, Charlene Lau.

Charlene joined the team as an Office Administrator, but impressed everyone so much, that she progressed to Office Manager in less than a year! Charlene brought a wealth of experience in advertising and the media industry to the team – a skill set that saw her become a fundamental part of TMPR’s growth.

We’re sad to see Charlene leave, but we’ll be wishing her every success and cheering her on from rainy Wales she returns to her family in ‘sweaty’ Singapore.

On her final day in the office, Charlene took some time to reflect on her time with TMPR. Drawing inspiration from our Friday debrief, where we all share our highlights and challenges from the week, here’s what she had to say:

 

Highlights

“I’m super grateful for the kindness and tremendous support everyone has shown me since I first joined the team over two years ago. I have made friends for life and will miss everyone very much.

“It has been a privilege to watch TMPR grow – winning awards, gaining recognition from clients and publishers, and of course welcoming new faces to the team.

“I have really enjoyed being part of the brand refresh, crafting our new mission and vision statements, and generally laying the foundations for TMPR to grow even more. I’m sad I won’t be here to be part of it, but I know the team will keep doing amazing things.

“I will treasure every moment from our team building away days and parties to training sessions. We have had so much fun together, and shared so many giggles – I will never forget being exposed to new idioms like ‘turkeys don’t vote for Christmas’”. “I will take all these memories and phrases with me to Singapore and think of them when I need to laugh!”

 

Challenges

“Maybe I’m feeling soppy on my last day, but my time at TMPR has been a dream. The only challenge I can think of is adjusting to the work culture here – it’s much more relaxed than Singapore and Hong Kong!

And of course, a big challenge has been trying to park my car without any mishaps. Even on my last day I have had trouble trying to park my car! Maybe I need to revisit driving lessons…”.

 

Saying goodbye

“Leaving the TMPR team is going to be really hard. Everyone has been so thoughtful, encouraging, and all round amazing. I can’t go without thanking as many people as I can.

“Louise, my super talented lady boss! I couldn’t be more grateful to you for trusting me, allowing me to try new things, and encouraging me to grow and be better. You have definitely expanded my technical marketing knowledge, but in a way that I can take these skills and use them anywhere. It has been a great privilege to learn from you.

“Tom, the day we met you welcomed me with the most charming smile – it’s one of the best first impressions of someone I’ve ever had. From that day until this one, you have always guided me, offered support, and looked after me like family. Thank you for being a great friend.

“Olly, my partner in crime, lunch buddy, best English tea maker and Welsh cake baker! Life will be boring without you. I am sorry for forever teasing you, but we had so many laughs and so much fun. Your famous slogan ‘get back to work!’ will be part of me forever.

“Rachel Cole, my admin goddess! Your contagious laughter and positive vibes fill every room that you are in. I can’t think of anyone better to look after the team when I have returned to Singapore. Thank you for being authentically you.

“Mollie, my main competitor to marry Harry Styles! My only wish is that we could have more time to work together. It has been lovely getting to know you since you joined the team a few months ago, thank you for introducing me to various kinds of cows!

“Rachel Knight, it has been a great pleasure meeting you. In our short time you’ve shown me what gentleness and the term soft-spoken should be! I know you will do great things at TMPR.

“Jo, Katrin, Grace, Joanna, Elaine, and Chris – thank you for your kind support and the professionalism you have shown me throughout my tenure. I will miss working with you all.

“Publishers and clients, my heartfelt gratitude to each of you for making my time at TMPR truly memorable and smooth-sailing. I wish you all the best for the future.

 

“Coming together is the beginning, staying together is a process, working together is success.

“This is not goodbye but see you later my dearest TMPRers. My sincerest thank you to all of you. We became the best of friends, and I will miss you all deeply.”

This week we’re marking two years since Charlene Lau joined TMPR, and what an accomplished two years it has been! Charlene joined the team as an Office Administrator but quickly progressed to Office Manager within her first year. She has truly gotten stuck into her role and now celebrates two full years with us.

Originally from Singapore, Charlene brought with her a wealth of experience in hospitality, advertising, and the media industry – a skill set that along with her adaptability and organisation has seen her become a fundamental part of TMPR’s growth.

Charlene can speak an impressive four languages including English, Cantonese, Mandarin, and Hokkien. She is currently brushing up on her French skills and has her sights set on adding a fifth fluent language to the list! Her dedication to learning and growth both in and outside of the office is what makes her the perfect Office Manager, and greatly admired by the whole team.

When asked about her two year TMPR tenure, Charlene said “I can’t believe it’s been two years already! I have learnt so much since I started my role. I have been able to develop my marketing and advertising knowledge, learn how to manage a busy office, and build positive relationships with clients. Everyone has always been so caring and supportive, and treated me with so much respect. There are a lot of exciting plans for TMPR in 2024, so I’m really excited to see what my third year holds”.

Louise Morgan, Director at TMPR, added: “Charlene been instrumental in evolution of TMPR over the past two years. Her positivity, her commitment to her role, and her dedication to the business is an enormously valuable asset to TMPR. Thank you, Charlene, for always being our ray of sunshine”.

Since joining us two years ago, Charlene’s unique skill set and bubbly warmth has become an integral addition to the team, and we could not imagine the office without her. A huge congratulations to Charlene on her two year TMPR anniversary, we can’t wait to see what you achieve in year three!

TMPR are pleased to welcome Rachel Cole to the team, whose newly created role will see her assist our recently promoted office manager, Charlene Lau. Rachel brings over a decade of experience in administration to TMPR, along with her positive attitude and a love for creativity.

“I spent years as an admin assistant in a local university organising seminars for research institutes and making sure they ran smoothly. I joined TMPR after sadly being made redundant, but it has turned out to be a bit of a blessing in disguise as I am really happy in my new role.”

Outside of the office Rachel loves being creative and spends a lot of her time completing crafting projects. Rachel loves water colours, sequin art, and building Lego with her son. They have recently begun a new Lego endeavour – building a massive Baby Groot from Marvel’s Guardians of the Galaxy films – and are currently around a third of the way through! Rachel also enjoys spending quality time with her family and friends, and visiting some of the fantastic local restaurants The Vale of Glamorgan has to offer.

Louise Morgan, TMPR director says: “The administration team is relatively new to the business but has already become the backbone of our operations. The work behind the scenes sets the foundation for the wider team to deliver exceptional client experiences. I am really pleased to have Rachel on board who brings such extensive experience.”

“I’m really enjoying working at TMPR so far, I have an interesting range of tasks to get on with which keeps me on my toes,” Rachel adds. “I’m lucky to have joined a team of such lovely and supportive people. A highlight so far has to be the glass making away day we did at Glass By Design. I absolutely love crafting and creating new things, so it’s as if the day was made for me. It was great to get to know the team better and learn a new craft, I can’t wait for the next one!”

Welcome to the TMPR team, Rachel!